Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates We offer free standard shipping on all orders within the United States. Standard shipping typically takes 3-7 business days from the date your order is processed.

Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Damages 805 Atelier is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Lost or Stolen Packages 805 Atelier is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Contact Us If you have any questions about your shipment, please contact us through our website.